Tue–Thu 9:00am–4:00pm • By appointment only
Privacy Policy
Privacy Policy
Effective Date: [Insert Date]
Last Revised: [Insert Date]
1. Introduction
At Longmont Orthopedics, protecting your privacy and the confidentiality of your information is of utmost importance. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect personal, non-medical, and medical (protected health) information when you visit our website (www.longmontorthopedics.com) or engage with our services directly.
2. Information We Collect
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Personal Information: When you contact us, schedule an appointment, fill out a patient form, sign up for communications, or otherwise interact with us, we may collect identifiers such as your name, address, email address, phone number, date of birth, insurance details, and other contact or demographic data.
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Protected Health Information (“PHI”): As a healthcare provider, we collect health and medical information about you: your medical history, diagnoses, treatment plans, test results, billing and insurance claims, and other information related to your care.
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Usage & Device Data: When you visit our website, we may collect non-identifiable technical information such as IP address, browser type, device type, pages visited, time of visit, and cookies or similar tracking technologies.
3. How We Use Your Information
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To provide, coordinate, and manage your healthcare and treatment.
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To bill and collect payment; to submit claims to insurers; to determine eligibility or benefits.
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To operate, improve and maintain our services including website functionality, analytics, and internal operations.
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To communicate with you regarding your care, appointments, reminders, follow-up services, and patient education.
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To comply with legal and regulatory obligations (e.g., public health reporting, law enforcement, governmental health agencies).
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With your consent or as required by law, for additional purposes such as research, marketing, or fundraising (you may opt-out of marketing outreach).
4. How We Disclose Information
We may disclose your personal and health information:
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To other healthcare providers, specialists and facilities involved in your care or referrals.
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To insurers, payers and billing services for payment and claims.
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To our business associates who help us provide services (e.g., IT, data hosting, analytics, third-party scheduling or patient portal services). We require contractual protections from them to safeguard your data.
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To public health authorities, law enforcement, or regulatory bodies as required by law or to prevent a serious threat to health or safety.
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With your authorization for other uses and disclosures not described above (for example, marketing, release to a third party you designate).
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site usage, and improve performance. You may manage cookie preferences via your browser settings; note that disabling certain cookies may affect site functionality.
6. Data Security & Retention
We implement administrative, physical, and technical safeguards designed to protect your information from unauthorized access, use, alteration, or destruction. We limit access to your information to personnel and business associates who need it for legitimate purposes. We retain your information as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements. When no longer needed, we either securely destroy or de-identify your data.
7. Your Rights
Depending on applicable law, you have certain rights regarding your information:
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The right to access or obtain a copy of your health records, and to request amendments of incorrect or incomplete information.
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The right to request restrictions on certain disclosures of your PHI (though we are not always required to agree).
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The right to request confidential communications (e.g., to a different address or by alternate means).
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The right to receive an accounting of certain disclosures of your PHI.
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The right to opt-out of receiving marketing communications and to withdraw authorizations for disclosure.
To exercise these rights, please contact our Privacy Officer at the contact details below.
8. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us and we will promptly delete it if required.
9. Changes to This Policy
We may modify this Policy at any time. Any changes will be posted on our website with an updated “Last Revised” date. Your continued use of our website or services after changes constitutes acceptance of the updated Policy.
10. Contact Information
If you have questions, concerns or complaints regarding this Policy or our privacy practices, you may contact:
Privacy Officer
Longmont Orthopedics
[Physical Address]
Phone: [Phone Number]
Email: [Email Address]
You also have the right to file a complaint with the U.S. Department of Health & Human Services, Office for Civil Rights, if you believe your rights have been violated.
